Ndis Support Coordination
NDIS Support Coordination
Helping you make the most of your NDIS plan.
Best for NDIS participants who want help understanding their plan, connecting with the right providers, and building confidence to manage their own supports.
At Heart & Hope Care, we understand that navigating the NDIS can be complex. Our Support Coordination service helps participants across Melbourne’s western suburbs understand their plan, connect with the right providers, and build the skills to manage supports independently over time
Our experienced and compassionate Support Coordinators work closely with participants to ensure their supports are aligned with their goals, preferences, and individual needs. We are here to guide, empower, and advocate—so each person feels confident and in control of their journey.
Through NDIS Support Coordination, we can help you:
• Understand your NDIS plan and funded supports.
• Identify and connect with suitable service providers and community supports.
• Coordinate services to ensure they work together effectively.
• Build capacity to manage your own supports in the long term.
• Navigate changes, resolve issues, and respond to challenges as they arise.
• Prepare for NDIS plan reviews and goal setting.
This service is generally funded under Capacity Building Supports — Support Coordination in your NDIS plan.
FAQ's
Got Questions? We've Got Answers!
A Support Coordinator helps you understand your NDIS plan, connect with the right providers, resolve issues, and build the skills to manage your supports independently over time.
Not everyone's plan includes it, but it's often funded for participants who want extra help understanding and managing their supports. Check your plan or ask us to help you find out.
Support Coordination focuses on managing your overall plan and provider connections. Capacity Building focuses on developing specific skills, like self-care or social confidence.
This depends on your individual NDIS plan and goals. We can help you understand what's been allocated and how to use it effectively.
Yes. Your Support Coordinator helps you find and connect with providers, but the choice of who you work with is always yours.
This varies by participant and need, from regular check-ins to support during key moments like plan reviews. We tailor contact frequency to what works for you.
Yes, Support Coordination is delivered under the NDIS, so you'll need an active plan with funding in this category to access it.




