Best for NDIS participants with high support needs who want to live independently, in shared or individual accommodation, with rostered or 24/7 support.
Heart & Hope Care’s Supported Independent Living (SIL) service helps NDIS participants with high support needs live as independently as possible, whether in shared or individual accommodation. Our support workers provide rostered or 24/7 assistance with daily tasks — from personal care and meal preparation to household tasks and building everyday living skills — tailored to your NDIS plan and delivered across Melbourne’s western suburbs.
Our ultimate goal is to promote independence, dignity, and inclusion for individuals with disabilities. We are passionate about supporting our clients in their journey towards self-sufficiency, and we continuously strive to enhance our services based on their evolving needs.
Contact us today to learn how we can assist you or your loved ones achieve greater independence and improved quality of life.
This service is generally funded under Core Supports — Assistance with Daily Life (Supported Independent Living) in your NDIS plan.

Assistance with showering, dressing, meal preparation and other daily tasks, delivered with dignity and respect.

Support with cleaning, laundry and general household upkeep so your home stays safe and comfortable.

Helping you build confidence and ability in cooking, budgeting and other everyday living skills over time.

Flexible support hours matched to your needs, from scheduled visits to round-the-clock assistance for higher support needs.
SIL is NDIS-funded support that helps participants with high support needs live independently, with assistance available in shared or individual accommodation.
Not necessarily — SIL can be delivered in shared or individual accommodation, depending on your plan and preferences.
This depends on your individual NDIS plan, from scheduled daily visits through to round-the-clock, 24/7 support for higher needs.
Home Domestic Assistance covers specific household tasks like cleaning. SIL is broader, covering daily living support, personal care and skill building as part of living independently.
Yes. We work with you to match you with a consistent support worker or team suited to your needs and preferences.
Yes, where your plan includes it — support can range from rostered visits to full 24/7 in-home assistance.
Yes, SIL is delivered under the NDIS, so you'll need an active plan with funding in the relevant Core Supports category to access it.