- 29 Northumberland Rd,
Sunshine North 3020 - 0403 918 575 | Registered NDIS Provider (405 015 7036)
Heart & Hope Care is a registered NDIS provider (405 015 7036) delivering personal care, Supported Independent Living (SIL), Short Term Accommodation (STA) and Support Coordination across Melbourne’s western suburbs
High and low intensity personal care — showering, mealtime assistance, mobility and daily living support — delivered by trained, NDIS-experienced support workers across Melbourne’s west.
Community access and social participation support — from group outings to skill-building activities — helping NDIS participants build connections and independence.
Domestic assistance — cleaning, laundry and household tasks — so participants can stay safely and comfortably in their own home.
Support Coordination to help you understand your NDIS plan, connect with the right providers and build the skills to manage your supports with confidence, across Melbourne’s western suburbs.
Supported Independent Living for participants who need help with daily tasks at home, from rostered support to 24/7 care, delivered in a way that builds independence rather than replacing it.
Skill-building support focused on daily living, budgeting, cooking and community participation, helping NDIS participants grow their independence and confidence over time.
Heart & Hope Care is a fully registered NDIS provider (405 015 7036) based in Sunshine North, tailoring every plan to the participant’s individual goals and unique needs.
Personalised, NDIS-compliant support plans, transparent pricing in line with the NDIS Price Guide, and a team matched to each participant’s needs and language preferences.
Speak to our on-call NDIS support coordinators any time, including for urgent STA and personal care needs.
All our services are billed in line with current NDIS pricing arrangements, with no hidden costs.
Yes. Every support plan at Heart & Hope Care is built around the participant's individual NDIS goals, not a fixed package. We adjust hours, service mix and support workers as your needs change, and review plans regularly with you or your support coordinator.
Yes. Heart & Hope Care matches participants with support workers based on language and cultural background where possible, across our team serving Sunshine North, St Albans, Footscray and Caroline Springs.
Yes. Heart & Hope Care is a fully registered NDIS provider (405 015 7036), meeting the NDIS Practice Standards and Quality and Safeguards Commission requirements for the services we deliver.
NDIS support costs depend on your plan's funded categories and the services you use. Heart & Hope Care bills in line with the current NDIS Price Guide, with no hidden costs, so the price you see in your plan is the price you pay.
Switching providers is straightforward. Contact our team, and we'll help you update your NDIS plan's nominated providers, transfer your service agreement, and set a start date, with no gap in your support.
A Support Coordinator helps you understand your NDIS plan, connect with the right providers, resolve issues, and build the skills to manage your supports independently over time.
